Responsible Gaming at bajeev
bajeev is committed to providing a safe, fair, and enjoyable gaming environment for all players in Bangladesh. We provide the tools and guidance you need to stay in control at all times.
At bajeev, we believe that online gaming should always be entertaining — never a source of stress, debt, or personal harm. Our Responsible Gaming programme is built into the core of how we operate, not treated as an afterthought. We recognise that while the vast majority of our players in Dhaka, Chittagong, Sylhet, Khulna, and across Bangladesh enjoy gaming responsibly, a small number of individuals may find that gambling begins to affect their wellbeing.
For those players, bajeev has put in place a suite of protective tools, clear guidance, and direct pathways to support. This page explains everything available to you. We encourage all players to read it carefully, regardless of whether they currently feel gambling is a concern.
Gambling should be treated as a form of entertainment with an associated cost — not as a way to earn income, recover losses, or escape personal problems. If you ever feel that your gambling is moving beyond recreational play, please use the tools described on this page or contact our support team immediately.
Every bajeev account comes with access to the following protective features. You can activate or adjust these at any time by contacting our 24/7 support team.
Set a daily, weekly, or monthly cap on the amount you can deposit into your bajeev account. Once a limit is active, it cannot be increased until a mandatory 24-hour cooling-off period has elapsed — but it can be reduced immediately.
Define a maximum session duration after which you will be automatically logged out. This prevents extended unplanned play sessions and encourages regular breaks. You can set limits from 30 minutes up to 8 hours per day.
If you need a short break from gaming, you can request a time-out of 24 hours, 48 hours, 7 days, or 30 days. During a time-out your account is locked for all gameplay and deposits. The restriction is lifted automatically once the period expires.
For players who feel they need a longer break, bajeev offers self-exclusion periods of 3 months, 6 months, 1 year, or permanent exclusion. During self-exclusion your account is fully suspended and you will be removed from all marketing communications. Permanent self-exclusion cannot be reversed.
In addition to deposit limits, you can set a maximum loss threshold for a given period (daily, weekly, or monthly). Once your net losses reach this threshold, further gameplay is suspended for that period. Contact our support team in Bangladesh Standard Time to activate this feature.
You can opt out of all promotional communications — including bonus offers, free spin notifications, and seasonal promotions — at any time. Simply contact our support team or update your communication preferences from your account settings.
Activating any responsible gaming tool is straightforward. Follow these steps:
Access your bajeev account using your registered credentials. All responsible gaming settings are tied to your individual account.
Our support team is available 24/7 on Bangladesh Standard Time (UTC+6). Reach us via the support email shown on this page and specify which tool you would like to activate, along with your preferred limit or duration.
For self-exclusion requests, we will verify your identity to ensure the correct account is restricted. This step protects you from unauthorised account changes.
Once your limit or restriction is active, you will receive a confirmation to your registered email address. Keep this confirmation for your records. Changes to deposit limits or time-out durations take effect immediately.
We recommend reviewing your responsible gaming settings regularly — especially after large wins or extended play sessions. Staying proactive is the most effective way to keep gambling enjoyable and under control.
Honest self-reflection is the first step. If you answer "yes" to several of the questions below, we strongly encourage you to use bajeev's responsible gaming tools or seek independent support.
bajeev strictly prohibits access to the Platform by anyone under the age of 21. We conduct mandatory Know Your Customer (KYC) age verification on all accounts during the registration process and before any withdrawals are processed. Any account found to belong to a person under 21 will be immediately suspended and all funds returned in accordance with our Terms & Conditions.
If you are a parent or guardian, we encourage you to take the following precautions to prevent underage access to online gambling sites:- Use parental control software to restrict access to gambling websites on shared or family devices.
- Keep your bajeev login credentials private and do not share them with anyone, including family members.
- Educate young people in your household about the risks of gambling and the legal age requirement of 21+.
- If you suspect a minor has accessed a gambling platform, report it to the platform's support team immediately.
If you are concerned about your own gambling or that of someone you know, please do not hesitate to reach out. Our dedicated support team is available around the clock and treats all responsible gaming enquiries with complete discretion and sensitivity.
Available 24 hours a day, 7 days a week, on Bangladesh Standard Time (UTC+6). All responsible gaming requests — including deposit limit changes, time-outs, and self-exclusion — are handled with priority and processed within one hour of your request being received.
When contacting us about a responsible gaming matter, please include your full name, registered email address, and the specific tool or action you require. For self-exclusion requests, please also confirm your preferred exclusion duration. We will acknowledge your request within one hour and confirm activation as soon as the measure is in place.
These principles apply to every player on the bajeev platform, at every level of play.
Set a personal entertainment budget before you start playing. Treat any amount you wager as money spent on entertainment. Never gamble with money intended for rent, food, bills, or essential expenses.
Step away from the screen regularly, even during winning streaks. Extended play sessions impair judgement and can lead to decisions you would not otherwise make. Use the session time limit tool to automate your breaks.
Increasing your bet size or continuing to play in an attempt to win back lost money is one of the most common and harmful gambling patterns. Accept losses as the cost of entertainment and walk away when your budget is exhausted.
Gaming at bajeev should add enjoyment to your day — not anxiety. If a session stops feeling fun and starts feeling like an obligation or a desperate effort, that is a clear signal to stop, use a cooling-off period, and speak to our team.
When you are confident in your limits and ready to enjoy bajeev's casino games, cricket betting, and slots — we are here for you. Play smart, play safe, and have fun.
Sign In to bajeev Read Our FAQ Privacy Policy